Kry Pro.
AI-powered
nurse chat.
We harness the latest technology in Large Language Models (LLMs) to collect information about the patient’s care needs using the Kry Digital Assistant.
Product spotlights
We harness the latest technology in Large Language Models (LLMs) to collect information about the patient’s care needs using the Kry Digital Assistant.
To make chatting more efficient than a video or physical appointment, a nurse needs to handle multiple patients at the same time.
Handling multiple conversations is challenging in many ways, for example:
Janée Dough
Nurse working in the chat.
Getting the right care starts with understanding the patient’s needs. We use the latest technology in Large Language Models (LLMs) to collect information about the patient’s care needs using the Kry Digital Assistant.
This AI technology allows our clinicians to get an overview and understanding of the patient’s problem and expectations.
For the nurse, this means they don't have to repeat the same questions to every patient, which delays all replies. Instead, they can take over once the Digital Assistant has collected enough information to get a good overview.
For the patient, their care journey starts in an instant. While there might still be some waiting time before the nurse joins the chat, they never have to wait before they can start sharing details about their care needs.
Upon opening a chat, nurses are presented with a concise, AI-generated summary of the patient’s case as well as the assistant's complete conversation with the patient.
Note. Clinicians are informed that the summary was written by AI and that some information may be incorrect or missing. They should always review the chat history before using the summary in medical record entries or other documentation.
Janée Dough
Nurse working in the chat.
When the standard questions are out of the way, the nurse can focus on the patient and ask some clarifying questions – whatever is needed to make sure the patient gets the right treatment or advice.
Nurses can give their full attention to a few patients rather than juggling all waiting conversations at the same time.
Janée Dough
Nurse working in the chat.
29%
fewer nurse messages
Nurses typically send 29% fewer messages in chats with the digital assistant
41.5%
drop in no-response patients
The number of patients that didn’t answer the chat reduced by 41.5%
42%
less time spent by nurses in chat
Length of nurse chats: 10 minutes on average for AI vs. 24 minutes on average for normal nurse chat
98%
relevant assistant questions
98% of digital assistant questions were considered relevant to the patient case as evaluated by a medical quality audit.
"While AI cannot replace skills and empathy, it can be a valuable tool to improve workflow. It empowers me to devote more time and personal attention to each one seeking help. That raises quality in each encounter.”
“The Digital Assistant prepares me with necessary and relevant information for my chat appointments. As a result we can help more patients.”
